How Sto. Niño Water District (SNWD) formed?
The Sto. Niño Water District (SNWD) was formed on April 13, 2009 through Sangguniang Bayan Resolution No. 09-052 dated April 13, 2009 and was issued a Conditional Certificate of Conformance (CCC) No. 648 on May 8, 2009 by the Local Water Utilities Administration (LWUA). SNWD started its operation on August 2, 2011. The District has been issued a Certificate of Category on April 2012 and was categorized as Category “D” Water District effective March 2012.
MAY 8, 2009 – THE LOCAL WATER UTILITIES ADMINISTRATION (LWUA) ISSUED THE CERTIFICATE OF CONDITIONAL CONFORMANCE (CCC) NO. 648.
Who may apply Service connection?
Sto. Niño Water District Utility Rules and Regulations Section 8
A person, firm or corporation may avail of the services of the Water District upon compliance with the following requirements, to wit:
8.1 an applicant must pay the application fee or guarantee deposit whichever is applicable to the Water
8.2 Transient applicant is required to pay the amount of One Thousand Pesos (Php1000.00) for the first week and additional Five Hundred Pesos (Php500.00) per succeeding week as guarantee deposit which he can withdraw any time after the completion of his project (BOD Res. No.11-17).
8.3 Has attended the orientation seminar for applicant of a new connection. In cases of applicants who has one or more active connections and who has not attended the seminar for the past three years, he will be required to attend it. No proxy/ies will be allowed in this seminar.
When do you conduct Orientations?
- The Sto. Niño Water District (SNWD) conduct orientations for new service connection applicant every Wednesday of the week except holiday.
Why is my drinking water cloudy?
- Once in a while, you get a glass of water and it looks cloudy; maybe milky is a better term. After a few seconds it miraculously clears up! The cloudiness might be caused by the water in the pipes being under a bit more pressure than the water in the glass, but is more likely due to tiny air bubbles in the water. Like any bubble, the air rises to the top of the water and goes into the air above, clearing up the water. Cloudy water, also known as white water, is caused by air bubbles in the water. It is completely harmless.
Is the water drinkable?
- SNWD water supply is safe to drink and has passed the Philippine National Standards for Drinking Water requirements. Refer to http://water.emb.gov.ph/wp-content/uploads/2016/07/DAO-1994-26A.pdf
Why did SNWD disconnect my water service?
SNWD Utility Rules and Regulations Section 11.3, 13.
- Non-payment of water bills.
If after twenty (20) days from the date of billing and the water bill remains unpaid, water service will be disconnected without prior notice regardless of the amount and this will be restored after all the requirements for its reopening/reconnection are complied with.
- Voluntary disconnection
- Illegal connection made (tampering of water meters, water pilferage, and other similar acts).
How much is the reconnection fee?
SNWD Utility Rules and Regulations section 36
Reconnection fee for disconnected water service is Three Hundred Fifty Pesos (Php350.00) and an amount of One Thousand Five Hundred Pesos (Php1500.00) fee. if the water service is inactive for more than five (5) years.
If my due date falls on holiday will I be surcharged for overdue billing?
No. should your due date falls on a holiday; your bill will become due on the next working day.
What are the regular office hours?
- SNWD is open from Mondays-Fridays 8:00am to 5:00pm NO NOON BREAK
- If you have concern or you want to report leakage on Saturdays, Sundays or Holidays, you may call our hotline (083) 235-1211, Mobile No. 09994037229 or you may proceed to the office and leave a message to the Water Resources Facilities Operator on-duty.
What are the two common types of leakages?
Leakage before meter – this should be reported to the office so that necessary repairs will be effected immediately.
- Leaking is located at the service line before the water meter, this does not affect the reading on the meter. Most of the time, this is manifested either by water seeping out of the ground or simply a wet ground.
- Leaking is found at the meter, more often, this will affect the reading on the meter because water had already passed through the vane wheels and gears inside the meter. Aside from abrupt increase in consumption, this is detectable through water coming out of the water meter.
Leakage after the meter – this leakage originates at the junction after the meter and all pipes and fittings attached thereto including, but not limited to, faucet and shower valves.
Cost of leakage repair
- Repair for leakage before the water meter is free of charged and is shouldered out by SNWD personnel.
- Repair for leakage after the meter will be carried out by a private plumber. Material cost shall be shouldered by the concessionaire as well as the plumber labor. Should the concessionaire get the services of a SNWD-accredited plumber
How much is our water rates?
Three categories of water service connection:
- Residential (domestic) and Government – persons and establishments drawing water from the services of the Water District which they use for their day to day living such as cooking, washing, bathing, drinking, flushing toilets and other domestic usage to sustain their everyday life.
- Commercial – business establishments directly using water in their day to day operations for industrial and for profit.
All Water Rates and charges shall be set by a resolution of the Board of Directors of the Water District. The following are the schedule of rates. (BOD Res No. 11-28)